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When did you close on your home?

Based on your closing date, please click on the appropriate tab below to view the warranty coverage provider’s information and instructions on how to submit a warranty claim.

Closing Date: Before July 1, 2017

Your warranty is covered by Bonded Builders.

 

Do you have a warranty concern and need to submit a claim for review? Please contact us via email and include the following information:

  • First and Last Name of Primary Homeowner
  • Property Address
  • Phone Number
  • Closing Date
  • Explanation of Warranty issue(s). Please also include any photos.

 

Contact us at: warranty@dallas-habitat.org or 469-917-9485

Closing Date: On or after July 1, 2017

Your warranty is covered by 2-10 Home Buyers Warranty.

Do you have a warranty concern and need to submit a claim for review? Please contact 2-10 directly using one of the methods below.

  • HOMEOWNER PORTAL: Are you a new user to the homeowner portal? Click the guide below, for instructions on how to register! By using this portal, you can keep track of your warranty claim and updates in real time.
  • EMAIL:  FLWS@2-10.com
  • PHONE: 1-800-811-8787

ADDITIONAL RESOURCES

  • Download your home warranty booklet below, explaining your coverage
  • Do you have an AFTER-HOURS emergency? If you have a warranty-related emergency during non-business hours, please contact the contractor directly. Otherwise, please submit your request through the portal, or by contacting 2-10 directly.
    • Plumber: J&S Plumbing 972-288-9238
    • Electric: C R Electric 817-706-9735
    • HVAC: Thermal Services DFW 817-993-0313
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